Short lead times equals the most satisfied customers in the industry

At NGI we are aware of the fact that short lead times and unproblematic customer dialog is crucial for the customers' evaluation of the NGI partnership.

Time is money for the machine builders as well as the brand owners. Therefore, we are continuously improving our internal order handling processes and general customer dialog. The result is that we normally are able to process and ship your order within 24 hours.
Here you can see an indicative guide displaying our various lead times all over the world. We are able to deliver our products in Europe within 3-4 days, whereas delivery to the rest of the world takes just 4-6 days.

At NGI we continually strive to improve our internal quality control and level of customer satisfaction. The most recent 8 month poll clearly stated an overall customer satisfaction of 98,87%. One of the main reasons was that 95% of all purchase orders were delivered at the customer premises within the specified time limit.